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Tribute to Conviva’s “Care Coaches” during National Nurses Week

In the Spotlight: Head of Care Facilitation Mayrolis “May” Davila

From her childhood in Cuba to present day Miami where she lives and works as a leading Conviva Care Coach, Mayrolis “May” Davila’s nursing career has been guided by her fundamental sense of community.

Mayrolis “May” Davila

“At a very young age, I already knew that I wanted to dedicate my life to helping people, especially during difficult times when they are most vulnerable,” says Davila, RN, CCM, and Care Facilitation Lead for Conviva Care Centers, a doctor. -business led by a network of centers in Florida and Texas.

In commemoration of National Nurses Week, May 6-12, Conviva honors Davila and all nurses for their dedication to their patients and commitment to their health and well-being.

Davila’s nursing career is punctuated with distinctions. After moving with her family to Miami from Cuba in 2007, she enrolled at Florida International University and graduated Magna Cum Laude with a Bachelor of Science in Nursing. She then co-developed a program to educate freshmen at Wertheim College of Nursing & Health Sciences. Davila has also obtained her case management certification and is recognized as a certified case manager by the National Commission for Case Management Certification.

In 2012, she joined Conviva as a Care Coach in the Facilitation Department, only to be promoted five years later to Senior Care Manager for Conviva’s Care Facilitation Team in Miami. In this role, she serves as a nurse clinician and point of contact for care facilitation, working closely with market leadership on health care goals and initiatives in Miami-Dade County.

Vital interaction with the patient

Conviva RN “Care Coaches” includes a group of nurses and coordinators as well as a social worker – working together to meet the particular needs of patients who have previously been hospitalized. “Our nurses follow each patient every step of the way to meet their individual needs,” says Davila. “It creates a strong bond between nurse and patient, which is at the heart of Conviva care.”

Under Davila’s direction, these care coaches provide comprehensive care to at-risk seniors, maintaining contact with them for up to 30 days after discharge. “We are keeping the lines of communication open, ensuring that we are available to answer all of our patients’ questions and continuing to be an accessible resource for their ongoing healthcare needs,” says Davila.

Coaches work hand-in-hand with each patient to explore their health care options, including in-home or assisted living babysitting services. “Throughout the process, the Conviva nursing team makes sure that no patient feels alone,” she adds. “The bond is mutually enriching. They trust our nursing team and rely on us to help them lead better lives. And we, in turn, draw strength and encouragement from their confidence in us.

A rewarding profession

Ranging from clinical observations to socio-economic support and issues in between, Conviva Care Coaches pride themselves on their personalized, holistic and inclusive approach to the care of elderly patients. Davila and her team collaborate to set short and long term goals built around Conviva’s vision and vast resources.

“The passionate care of our team is evident every day for the benefit of our patients,” she says. “We invest in our patients because we appreciate the importance of having an impact on their lives. That’s what it means to be a nurse. The nursing profession is not just a profession, it is a vocation.

Are you a nurse looking for a rewarding career experience? Join Guest! Explore opportunities on our website at OR visit a Conviva Care Center near you. For more information, contact Conviva at (833) CONVIVA.

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