Hospital news

The bumpy road from hate to love of EHR

By Jennifer Parker, MPH, RD/LDN, CSPO

We have worked in hospitals for more than 15 years each, and personalized medicine has always been our goal. So we know all too well the difficulties of paper mapping while trying to provide quality care. However, even when another EHR system promised to make our routine more efficient and easier, we saw the same result: medical staff started hating their computers. The massive burnout of clinicians was hardly surprising.

One sunny morning, we all sat together in the great hall, waiting for the next mandatory training. The hospital purchased a flagship EHR system, which cost them a six-figure sum. Within a month or two, history repeated itself and we realized that medical care was going in the wrong direction. The EHR was not only expensive, but also cumbersome and confusing. We have been moved away from personalized patient care and pushed towards the clinician-computer-patient relationship. Everyone in the healthcare delivery stream has suffered, especially patients.

We realized we needed to think about a custom software solution, centered around the way clinicians work. After many discussions and countless training sessions, we had a clear idea of ​​functionality and workflows.

In 2016, the first release of Vault Medical Records was born. Although far from perfect, it has allowed us to attract other clinicians and administrators to test the products. We sought out unbiased feedback to ensure our EHR system was working properly. Development was not easy as we had to consider system availability, interoperability, security and regulatory compliance. During all discussions and improvements, we always kept in mind our desire to create an intuitive product that helps hospitals and their staff work more efficiently. In September 2020, we were put to the test. A customer asked if we could perform a remote commissioning at their hospital before Thanksgiving, which gave us only 6 weeks to install the system, train staff, and set up the infrastructure. As staff are used to paper records, we also took on the challenge of introducing some clinicians to computerized records for the first time. We successfully went live on November 9 – using our customer-focused, collaborative approach and intuitive design, it worked!

Today, our EHR system continues to grow. First signed customers and integrations are successes we have built on.

We keep adding new integrations and making improvements. As Vault debuts at FIME, we’re ready to be an integral part of delivering high-quality healthcare.

Visit Vault Medical Records, Inc. and hundreds of medical technology, medical device and service exhibits at FIME 2022. The Florida International Medical Exposition is FREE to attend both in person July 27-29and at the Miami Beach Convention Center, and/or at FIME ONLINE, on July 11and until August 29and Join now and attend for FREE

A sample of the FIME Healthcare Transformation Talks and This Year’s Keynotes

  • Lessons learned in adopting and implementing innovation to transform healthcare delivery systemsDr. Adam Landman, Vice President, Chief Innovation Officer, Chief Digital Innovation Officer, Brigham and Women’s Hospital, Boston, Massachusetts
  • #BreaktheBias – Creating Opportunities for Women in Health Science and Technology – Diana van Stijn, Chief Medical Officer, Lapsi Health, Synchronized Swimmer, Dutch National Team, Pediatrician, Amsterdam, Netherlands
  • #BreaktheBias – Women, Capital Funding and Medical Innovation – Patti Rossman, co-founder, Life Science Women’s Conference and Life Science Women’s Network; President, Globiox, Inc, Austin, TX
  • Developing game-changing innovations – Grzegorz Ambroziewicz, Deputy Head of Unit, European Innovation Council – Accelerator, European Innovation Council and Executive Agency for SMEs (EISMEA), Brussels, Belgium
  • Wearable technology could be the future of assessing and monitoring elderly cancer patients
    Dr. Arash Naeim, Chief Medical Officer for Clinical Research, UCLA, Los Angeles, CA
  • AI in medicine – the time has come – Dr. Eric Eskioglu, Executive Vice President, Chief Medical and Scientific Officer, Novant Health, Charlotte, NC
  • An Introduction to Florida’s Medical Marijuana Program – Carmen Dixon, Nurse Consultant, Education and Training Liaison, Office of Medical Marijuana Use, Florida Department of Health
  • Why are Are digital biomarkers perfect for precision medicine? – Jhonatan Bringas Dimitridiades, Wearables and Digital Health Expert, CEO and Co-Founder, Lapsi Health, Partner and Managing Director, JBD Healthcare, Ambassador for Medical Education, Medscape, Amsterdam, Netherlands
  • Voice, sensors, AI: emerging technologies for health– Jon Stine, Executive Director, The Open Voice Network, Portland, Oregon

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